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QHow do I find the information of the sales/support channel in my area?
The contact information for each region can be found under the [Contact] tab in the navigation bar. Please submit your inquiry using the "Contact Us" form.
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QWhat technical services does Easy-Logic provide?
Our team of Applications Engineers are readily available to assist you with any technical queries through multiple channels including email and virtual meeting. In addition, our technical support services include providing comprehensive online training and guidance for software installation. To initiate a technical discussion with us, please send us an email at info@easylogiceda.com.
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QCan I speak with an Application Engineer about my current ECO challenges?
Yes, we encourage you to discuss any design-related issues you may have with our FAE team.
You may send us an email request at info@easylogiceda.com, or alternatively, use the Contact Us form available under the [Contact] tab to describe your questions. Our FAEs are available to assist you through various communication tools such as email, instant messaging, or video conferencing. We look forward to hearing from you.
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QWhich operating systems does EasylogicECO support?
1) 64-bit Linux workstation, kernel version not lower than 2.6 (Centos 6/7, ArchLinux, RedHat, SUSE, Ubuntu)
2) At least 64GB RAM memory
3) At least 100GB free disk space
4) Multi-core CPU processor
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QHow to participate in the EasylogicECO training courses?
Please contact your Easy-Logic account AE for the training schedule and registration information, or visit the [Events] webpage under the [Company] tab to view the training schedule.
Training courses are delivered either in-person or online.
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QIs there an online support portal where existing Easy-Logic users can interact with the support staff?
Yes, there is an online support portal available for existing Easy-Logic users. You can access it under the [Support] tab in the navigation bar. Through the portal, users can interact directly with the support staff for assistance and inquiries.